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Thank you so much
Serena was very thorough and verified all of the changes with me over the phone, confirming address and contact information, as well as my new order.  She is truly an asset to your company, and I wanted to let you know how pleased I was with her professionalism!
I am a nurse, and I have been in the medical field for many years. While what I do has many technical aspects, customer service has always been at the top of my list (which is really just treating people with respect).  Serena did exactly that, and I will be sure to let anyone I know about your company for their bedding needs!